November Customer Reviews | Luther Burnsville Volkswagen

Want to know the best way to learn about how a dealership really treats their customers? Read their reviews and see their customers are saying. Keep scrolling to read some of our customers have said about our team during November 2015. If you have had a great experience with Luther Burnsville Volkswagen let us know at and you could be featured in our next customer review blog.

“Recently leased my second Passat! There were plenty of options, and explored them all. Coming back to VW Burnsville was like coming home. Linda Radue, Hayden, Jared and Tom! All worked together in helping us! We are so excited to be in our new Passat!”


Employees Who Helped: Linda Radue, Jared Frantz, Tom Walsh

“Very Pleasant experience, I got Pre-owned VW Beetle from this dealership. Salesman Adam Cote was very helpful. He didn't oversell the vehicle, showed me all the options. Jared Frantz was fast and got the paperwork moving. I am happy getting the vehicle from them. Would definitely go there again.”


Employees Who Helped: Jared Frantz, Adam Cote

“I recently purchased a 2015 Passat from Burnsville VW. Linda Radue was my seller. She was excellent. She showed me different vehicle options, new and used, and ran the different pricing and financing figures for me. Linda was extremely knowledgeable of all the different vehicles and financing options and helped me get the best deal on a quality car. When we arrived near the end of the business day, she and the rest of the staff didn't rush us out the door in an effort to get home on time, but stayed late to ensure we got the car we wanted and were happy with our purchase and financing plan. If you're looking for a new or new-to-you vehicle, I recommend Luther Burnsville Volkswagen and especially Linda Radue. Their customer service is top notch.”



Employees Who Helped: Linda Radue, Tom Walsh

“Excellent, honest, straight up dealing. Richard Cadry was very helpful in locating a good car at fair price for us in a non pressure friendly manner. Took the time to call (post sale) to check how the car was doing for us. Also mailed the touch up paint for scratches on the car. Great job!”



Employees Who Helped: Richard Cadry, Tom Walsh

“Burnsville VW dealership not only has a great inventory but also has an exceptional customer service. Linda was our seller. She was very knowledgeable and professional. We spent hours test driving many vehicles and felt no pressure in any way before making the right selection. Great experience! We would recommend Linda at Burnsville VW to everyone who is looking for VW!”


Employees Who Helped: Richard Cadry, Tom Walsh

“We were just going to look at the 2016 Tiguans, but drove away in the same vehicle that we took for a test drive--after paying for it, of course. Linda Radue might be a mind reader. She put us in a white Tiguan (the color we wanted), that had all the features we had identified as priorities. I thought it would be hard to leave our 2009 Subaru Outback behind, but after learning about all the great features of the Tiguan and riding around in it, I was ready to "sign on the dotted line." Linda even took the time to walk us through setting up the Bluetooth mobile phone feature for both our phones. Simply amazing service and the most relaxed car-buying experience I've ever known. I can't stop looking at the new car that's now in our garage. Our BMW has a new German friend. Thank you so much, Linda! You too, Tom.”


Employees Who Helped: Linda Radue, Tom Walsh

“Came into Burnsville Volkswagen for service on my 2007 Jetta because I needed an oil change. After writing down all of my concerns with my car I had also mentioned that I would like to replace my new chrome rims with the original rims and tires that came with the car for winter driving. I had purchased new wheels and tires because the brake dust and road grime had become so bad on my original rims that I was unable to make them look clean anymore. I had purchased numerous cleaners and products from my local auto parts store which did not clean the wheels. I had spent a lot of time and elbow grease to attempt to remove the grime from my wheels and was unsuccessful. I had mentioned my failed attempts at cleaning my wheels as small-talk with Ugur as he noted my concerns with my vehicle. He told me that he did not believe the detail team at Burnsville Volkswagen cleaned wheels, but assured me he would inquire about potential products to suggest which may work well for me to clean the wheels.  

When I picked up my Jetta tonight I immediately noticed my original wheels looked as shiny and new as the day I purchased the car! The wheels were spotless, the car had been washed, and tire gel had been applied to my old tires. I also found out that Ugur had personally cleaned the wheels himself!!! I understand how difficult of a task this must have been! I have been on my hands and knees scrubbing those nasty old wheels and I am still in disbelief that he went to such great lengths to take care of my concerns.  

This is not the first time I have been flabbergasted by how amazing the service is at Burnsville Volkswagen! Anne has gone out of her way in the past and always ensures that I get a military discount for service because she knows I am an Active Duty Soldier. Amazing customer service like this is so rare these days - I really appreciate the way your dealership does business and the quality of employees like Ugur Solim who sincerely care about your customers like me!”

-Jesse K.


Employees Who Helped: Ann Shirley, Ugur Solim

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Click here to see our inventory of new Volkswagen models and then give us a call at 888-429-6775 to schedule a test driveOur friendly and professional staff looks forward to helping you with your Volkswagen needs. Conveniently located at 14550 Buck Hill Road, Burnsville, MN, stop by and let our team show you what makes Luther Burnsville Volkswagen the Best Import Car Dealership

We proudly serve Burnsville, Savage, Apple Valley, Bloomington, Rosemount, Lakeville, Prior Lake, Farmington, Inver Grove, Eden Prairie and Eagan.

Luther Burnsville Volkswagen | 888-429-6775 | 14550 Buck Hill Road, Burnsville, MN

Categories: Testimonials
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