Customer Testimonials
I have been working with Burnsville VW for 12 years and have always been treated great.
We had the pleasure of working with Garrett Devine to purchase our 2025 Atlas,He was very knowledgeable and responsive,we also had a great experience with Megan in Finance.We feel very happy and comfortable with buying experince.Higly recommend Garrett and Burnsville Vokswagen.
Such a warm and welcoming atmosphere! I’ve only ever purchased cars through Luther and decided to give the Burnsville location a try and I’m so glad I did! Luke and Megan were the kindest people, answering all my questions and making sure I had all the available information I needed to make my purchasing decision. Highly recommended this dealer to anyone who’s taking on the tough task of buying a new vehicle!
Luke Klingson helped me buy a vehicle. He was responsive, considerate, and took time to research my questions in advance. He had a nice route picked for a test drive, and he didn't try to fast talk me. He worked out a trade-in that felt fair to both of us. Luther Burnsville VW handled the registration and plates, which was super convenient. I had more fun doing paperwork with Megan Cooley in Finance than I would have thought possible too! After purchase I took the car I bought to a shop I've worked with before just for a ...
Garret was great helping us find our next vehicle. Answered all our questions and was pleasant to work with
I really enjoyed process and staff made me feel at ease and comfortable. Usually I get upset stomach when dealing car purchases, not this time.
Ka was an excellent help with me and my parents when we came in to find me a new car a few weeks ago, open for a test drive on the car we eventually took home, a 2023 Nissan Ariya. Ka was very helpful with everything else in regards to getting the car ready for us to pick up 2 days later. Very helpful, and excellent sales work!
My salesman Chris was super easy to work with. He wasn’t your average pushy salesman like I’ve had numerous times in the past. Megan over in finance was also great. She was able to work her magic and get me the best possible rate. I would recommend anyone looking for a new or used car to this dealership.
My daughter had a wonderful experience at Luther Burnsville VW several years ago when she bought a new Jetta, and since I was now interested in a VW Atlas Cross Sport, I stopped into the dealership to take a look at one and take a test drive to see if i liked it. As soon as I walked in I was greeted by Chris, who was very friendly but not at all pushy. Over that next week I looked at, and test drove, several vehicles and ultimately bought an SEL R Line. Chris was great, as was the sales manager (...
As measured by Carvana both the price for the Nissan LEAF I purchased and the trade in value for my Toyota Venza were very good deals. The sales support was excellent, and the items I forgot in the coin holder compartment were saved for me to recover.
Awesome dealership! Chris was very knowledgeable on the car and helpful when working through the buying process.
My wife and I recently purchased a pre-owned Audi Q7 from Luther Burnsville VW. From the moment that I reached out about trading our old car in to the very end of our purchase we received outstanding customer service. Luke the salesman was very responsive and catering to our needs. I appreciated his knowledge and professionalism. He made us feel comfortable and answered all of my questions confidently. When it was time to talk to the finance department Mike helped us. He was extremely welcoming and explained everything we needed to know. He was also very down to earth and ...
Great dealership. I’ve purchased 5 cars over the years and will always go back. We had a great sales person this time - Evan Barrett. Highly recommend him. Great customer service and great follow through.
It was a great buying experience from start to finish. Very professional and prompt. Would recommend to anyone looking to purchase a new VW!
We had a wonderful car buying experience with Luther Burnsville Volkswagen! Linda took such good care of us, and made the whole experience very professional, but yet made us feel like family. Linda paid close attention to detail by explaining all the options of our vehicle and even helped me set up the Volkswagen app on my phone! Really was a wonderful experience and we will highly recommend them to our friends and family! Truly a 5 star experience! THANK YOU LINDA!!
Chris was great to work with! We had a great experience in our vehicle purchase! Thanks
Definitely recommend working with Luke Klingson! He made me feel extremely comfortable throughout the whole buying process- it took me awhile to make a final decision due to not being the car market for awhile & Luke was there to answer all of my questions/address any concerns. Very happy with my purchase of the Cross Sport & how smooth the process went.
Chris was very attentive when it came to showing the features of the car I came to lease. He was also assuring in the trade and leasing process throughout.
Came in knowing exactly what car we wanted and America Saucedo Ortiz helped us immediately! Within minutes she pulled the exact car around for an immediate test drive. She didn't try to pursuade us to buy new and respected our needs and budget with the trade in and cash down. It was easy, seamless, and she was extremely friendly and genuine. Definitely the car buying experience you hope for when trying to go in and purchase a car easily and quickly. Finance Dept was just as great too! I just forgot his name. Very friendly and personable! 10/10 for Luther ...
Got my 2024 taos yesterday I met luke and Christopher they are very professional, honest and truthful. Very welcoming guys . I appreciate your exceptional service .
Purchased yet another car from Linda. Again a fantastic process all around. When Linda says she is 100% committed to your satisfaction, believe it!! She listens and will do her best to find you what you are looking for. When you find it, she will make the process a smooth one and make sure your vehicle is 100% ready for you. Thanks again Linda! (AND JAY)
Linda R. took exceptional care of me! Very patient, knowledgeable and kind. She helped me make the right decision for me. Thank you, Linda! I was a pleasure!
Have worked with Brad on several of my VWs. Recently I purchased a very clean used Passat from Linda at Burnsville VW. After new tires, it needed a steering adjustment. Brad (with Scott Vick) worked me into their busy schedule and promptly took care of it. Excellent communication all around, no surprises. The tech also nailed it perfect. Thanks again for the great service. Eric
I have had such good experiences working with Burnsville Volkswagen for the last 10 years. I am now on my 4th car lease with them. I absolutely love working with Linda Radue. She is so knowledgeable and never, ever pressures me. I can highly recommend this dealership.
chris helped me to make a smooth sale. I'm really happy with my new car. thanks chris and luther vw
I was very pleased with the overall experience leasing an ID4 pro S through them.
Just bought an Atlas CS. Best car-buying experience to date. Christopher was so personable, helpful and responsive. Really helped me think things through. Mike in finance was also great. Definitely recommend!
If I could leave more than 5 stars I would! Simon was the most absolutely amazing salesman I’ve ever worked with in my life! My daughter bought her first car on her own. Simon was so incredibly knowledgeable, professional, kind, smart, patient. We looked at multiple cars, he walked her through every single car so she knew everything about each one so she knew what she was getting. It was never a push to make a sale. He genuinely cared she was purchasing what she wanted and needed. He made sure she knew everything about the car she purchased before ...
1. Open and clear communication from everyone involved in the process - sales, finance and scheduling. Sales consultant responded quickly to all questions and messages/emails. 2. Even other staff at the dealership we interacted only briefly with were promptly attentive and helpful. 3. Luther Burnsville VW's up-front 'Fair Value' price was quite competitive compared to other Twin Cities dealerships and took away the stress of haggling. 4. NO pressure-tactics from any of the sales or finance staff. 4. Clean and bright dealership.
Everyone I worked with at Luther Burnsville was super friendly and helpful. All the financials lined up with what I had in mind going in, so I didn't have to have anything adjusted. The whole process of trading in my lease and purchasing a new vehicle took well under 3 hours.
My buying experience with Luther Burnsville was excellent. Simon was great and the buying experience was great.
Luther VW made the car buying experience quick and easy! Chris was a pleasure to work with, and everyone was super up front and honest.
Knowledge and Professional, we had a great experience getting our new car. Thanks for your help.
Luther VW of Burnsville made our recent car buying experience rewarding. Our sales consultant Simon Shaooval was especailly patient with us during the process of looking at Atlas Cross Sports with varying featuries. I would recommend this dealer and Simon if you looking for a VW.
Max was very helpful when making suggestions and helping me choose a car. He also explained the trading process really well. Overall, working with Max was a great experience!
Max Beissel was friendly and informative—definitely recommend! Thank you, Max Loving my vehicle! Much luck to you in your career! 😊
I had a great experience with Burnsville Volkswagen. The service was excellent and everyone was friendly and accommodating.
Every car buying experience should be like this! Simple, and straight forward. Trade in process was painless and no xx! Our salesman Christopher was professional and courteous without being overbearing or awkward. 5/5 definitely recommend!
Max was fantastic. made us feel very comfortable. No pressure and very personable. Would highlty recommend.
Luke is knowledgeable, friendly and he helped us find the vehicle that fit us perfectly! We came from Sioux Falls and it was well worth the drive. Love our new Cross Sport!
They were very nice, helpful, and willing to work with us! My biggest pet peeve when car shopping is pushiness, especially for add-ons. They offered the usual ones but didn't push when we declined, which we really appreciated. This is the third Luther dealer we've gotten a car from and each time has been great.
Everyone at Luther Burnsville is very kind and helpfull. We have purchased 2 cars from them in the last few months and we live over an hour a way! Just great inventory I guess!
Just bought an Atlas with Evan. This was my second vehicle buying through him - hands down best salesman I have ever worked with! Knowledge, efficient and cares to make it right! I wanted a specific model, color, trim, etc and Burnsville didn’t have one and within 24 hours Evan found the one with everything I wanted, from another state even, and made sure to get it to Burnsville for me. To have a salesman that truly cares is everything!
Evan and Tim were spectacular to work with. They stayed late so we could finalize everything to purchase our new car. Seamless!
They made the used car buying experience easy. The car I wanted to look at was pulled up when I arrived and made the buying experience painless.
Chris was a fantastic member of the Sales Department. He was very knowledgeable about the full range of VW cars and was very efficient in completing our sale transaction.
Linda was great! She is the best sales woman there is. If you are looking for a new car - please go to her. She is caring, honest, and will do anything to make your deal happen.
Simon was an absolute professional and wonderful to work with! We are very happy with our new Atlas and the service we received at VW Burnsville!
I was very impressed with the staff, support, communication, and financing. . Christopher Kaiser did a great job of answering all questions, partnering with his leaders, communication after meeting with him. Chris was great at getting us the best possible deal for our purchase.
Evan and Emily were very knowledgeable and upfront honest with us. Never felt so comfortable buying a vehicle. Thank you for your outstanding customer service.
I Had a great experience. Very thorough pocess. Very helpful. I would recommend Luther Volkswagen.
Vladimir was a great salesman to work with. He did a great job helping get the deal I was asking for. He was respectful and great to work with.
Just purchased 2nd car from Burnsville VW. Both experiences were exceptional! Simon was great to work with.
We are very pleased with our new SUV purchase at Luther Burnsville VW. We felt welcomed in and pleasantly found a seamless experience in purchasing our 1st vehicle here, but our 5th new VW. We love our new Tiguan!
Very welcoming and professional dealership. The process of buying a new vehicle was streamlined. There were many great options offered that were easy to understand. It was appreciate that there was no pressure to upsell, instead it felt like they were a team trying to find the best fit for me.
Christopher did a great job explaining the features of the vehicle we purchased and also showed great patience with my wife as she had many questions
Simon was incredibly kind and patient as I wanted to negotiate everything before we came in and then we even switch cars on him. 🙂 He never once was impatient and consistently demonstrated his desire to earn our business. This dealership and specifically Simon was the only dealership in MN (I messaged with 3 of them) that understood the importance of wanting to earn our business. I will only go back to Simon and this dealership in the future. Thank you, Simon.
The staff is extremely friendly and helpful. The team answered all of our questions and made certain we were comfortable with our purchase process.
We were very pleased with our experience at Luther Burnsville VW--Simon Shapoval and Emily Dziuk were very professional , personable and a pleasure to do business with. Very happy with our SUV ! We will definitely buy again!!
Accommodating, quick, and attentive to my specific car shopping experience. Everyone was helpful and friendly, especially my associate Evan. He even stayed late multiple times to fit my work schedule.
Very hands on, communication was on point and went above and beyond to make sure I walked out with a new vehicle.
Eddie was great to work with. The process to buy out our lease was great.
Evan Barrett did a great job of connecting us with the right vehicle and assisted us with getting a good value for our very clean trade-in. Very nice atmosphere and helpful people. The whole transaction went smoothly and we left with a great new vehicle!
Friendly, helpful and knowledgeable staff. Clean, well lit showroom and plenty of inventory to pick from
Smooth sale. They couldn’t have been better. Shared all knowledge of the auto and made the transaction easy. Would highly recommend Luther and Luke.
Key Word: Painless. Great team over there. No sales pressure, only great service and great product. Excited to be a new VW owner!
Purchase of my Golf R was perfect. Luke in sales was great, as was Eddie in financing. Have purchased numerous vehicle from Burnsville VW and have always been happy dealing with them.
Luke was very professional in the full sales cycle. He knew the product line and worked with us on getting the best value for our trade. I will recommend him to friends for future vehicle purchases.
The folks made the deal very easy. They were transparent throughout the process and very thorough in reaching us about the new vehicle. I highly recommend!
Very helpful and very professional and I enjoyed my purchasing experience. I would definitely recommend people I know who are looking to buy a vehicle.
Luke is hands down the best in the biz. Its nice to work with someone that understands what you looking for and helps find a car the meets your needs. Will be a repeat customer.
Simon did a grate job, he told us everything about car and explained all of the difference
Friendly and helpful, Patient, and Knowledgable sales person. Very professional. Good selection of vehicles. Excellent service department.
We are extremely pleased with our purchase. Aaron was helpful with explaining all the features. The process was easy which I appreciate. Thank you.
The dealership made my car purchase simple and easy! Aaron answered all my questions and got us in quickly to see the car and get the purchase done.
Aaron was a pleasure to work with. His communication was excellent, the service was good. I was able to finish my purchase online and have my car delivered. This dealership has exceeded all my expectations. Hopefully I will not need a car anytime soon, that stated I would gladly work with the same crew without hesitation.
The dealership is clean, bright, and stylish. Not a place you mind being stuck at for a while. Linda Radue was our salesperson. I noticed her name mentioned in a lot of positive reviews, so I decided to reach out to her. I now understand why others like her. She was warm, easy going, and missing that ick factor that some salespeople have. The experience in the finance office - the part at the end I usually dread - was painless. We met with Finance Manager Emily Dziuk for that, and she was very sweet, efficient, and low pressure. I ...
Luke helped me so much in the decision making and everyone was very helpful in the process
Buying 2nd vehicle from this location and the service has always been outstanding. Please to do business there.
I recently purchased a vehicle from Luther Burnsville VW. I live 6 hours away and worked closely with Linda and Emily to make it an easy process. Linda was easy to communicate with, and from the very beginning she made me feel like I was going to receive the best possible customer service. When I arrived to the dealership, I was warmly welcomed by the VW team. Linda sat with me in my new vehicle for 30+ minutes and thoroughly went over everything in my 2021 VW Atlas Cross Sport and left me with no questions. I couldn’t have asked for a ...
Evan Barrett was great to work with as we processed my iD.4 lease. I appreciate the check-ins during the vehicle assembly delay.
Aaron was very knowledgeable and pleasant to work with. It was an easy and great experience.
Aaron is a fantastic sales person, and I could not have asked for a better person to help me with my car purchase. He was attentive, listened to my needs and wants, and made sure the process was as easy as possible
A very good experience with Ehren and the entire dealership. Thanks to all for that
Vladimir was vey knowledgeable and helpful. He found us the perfect car with all the features we wanted. Buying process was super easy and car was ready when they promised.
Linda was great! The car was ready upon arrival and Linda was very helpful and knowledgeable about every part of the car as well as others.
We found a car one day and the next day it was ours in less than an hour. Great service from Luke in sales.
Outstanding car buying experience! Evan in sales and Eddie in finance were so easy going and knowledgeable, Jerry in sales also helped out while Evan was busy helping other customers too. There was absolutely no pressure to buy which we greatly appreciated. Would recommend these guys to anyone looking to buy a different vehicle!
Very helpful team! Linda was amazing and helped us through the entire process. Would use them again
They always offer great customer service. They are very helpful and professional. I’m happy with my purchase.
Was a great experience and the price was below the average for the area. Transaction was very quick, which is much appreciated.
Excellent service by the entire team from the start to finish! Aaron was great to work with and very responsive at all times! Thank you for everything!
I was impressed with how quickly I was able to get in and out of the dealership with my new lease. It was a pretty seamless process switching from the old lease to the new lease. Luke Klingson was very helpful.
They took care of my car troubles in a timely manner and kept me updated on the progress. Scheduling an appointment was easy and drop off was smooth. I would have liked a rental but they did not have one available so we worked out a schedule for drop off at a convenient time for me.
Very helpful with my first time buying a car. Did great explaining everything and answering all my questions. Were not pushy at all and kept what I was looking for in a car at the front of their minds
Evan was more than helpful throughout the entire process of leasing our new car! Very personable and respectful!
The customer service was fantastic every employee I interacted with were very polite. This has to be one of the best dealers I've been too
Very happy with the service. They are friendly, prompt and do a great job. Been coming here for 10 years.