Customer Testimonials
Luther Burnsville Volkswagen is an outstanding dealership with a great service section staffed by dedicated perfessionals.
Christopher was super nice and helpful with the buying process for our pathfinder. He was great to work with.
Enoch was great to work with. Him and Dylan in finance got us in and out quickly and seamlessly! Would highly recommend Enoch for buying or leasing a vehicle!
Alex was very personable and the dealership was top tier, I would absolutely recommend this dealership.
Chris is AMAZING! Always goes above and beyond to make a deal happen! My family has purchased 4 cars from him and will again in the future. Can’t recommend him enough if you are in the market for a new Volkswagen.
I am now on my fourth vehicle with Burnsville Volkswagen, there’s something about German engineered cars that keeps me coming back and great people that are enthusiastic and passionate about the cars they sell. I recently reconnected with Luke Klingson I had previously purchased an Audi Q5 that I had for 10 years and it was time to retire her. To my surprise after doing an AI search Luke was still there! Something memorable from my purchase 10 years ago was when my Dad accompanied me to purchase the Q5 he told Luke we have a deal if you get me ... Read More DealerRater - Sep 24, 2026
I have purchased or leased 5 vehicles from Burnsville VW and have received excellent service and attention each time. I leased my last two vehicles with Chris as my sales rep — he is friendly, knowledgeable and provides amazing customer service! Highly recommend Burnsville VW!
I really appreciate the free drop off and delivery back to my home. Friendly staff.
Great dealership with great people. Everyone I have met has been empowered to put the customer needs first. This leads to everyone from service and sales going well beyond the bare minimum to find the best outcome for me. I love this place!
Keep me informed on my service.. The shuttle service was great driver were very friendly.
Great service. As always, Brad is amazing to work with. So helpful and has great customer skills. Thanks
We needed service of an engine light on our vacation travels, they quickly helped us get back on the road! The service department made time to repair our VW in a few hours, so we could get to our next destination.
Alex was phenomenal, he got me into the vehicle I was looking for and did it flawlessly. From getting me extra videos of the car which was great. To looking into the minor small concern I had while on the test drive. All around 15/10
Luke was a great sales man to work with. Made the my decision process stress free while deciding between a few options. Would highly recommend him to anyone!
Terrific service and follow up from both Ian, George, Brandon and the entire dealership team!
The car buying experience was amazing. Best experience ever buying a car. Vlad our sales man was incredible.
The team was very helpful and professional. The service was on time and professionally done. Over all I felt welcome and I appreciated the service the team provided for me as my first time. Well done job!
We recently purchased a new Tiguan from Luther Burnsville Volkswagen, and we couldn't have asked for a better Sales Consultant than Luke Klingson. Luke made the entire process swift, straightforward, and completely transparent from start to finish. Beyond providing exceptional service during the sale, he consistently checked in post-purchase to ensure we had everything we needed. I highly recommend Luther Burnsville VW, and we will definitely be seeking out Luke for our next vehicle purchase!
Very nice people. Help a lot and Very paishent. Professional and very good contacting with us. Great experience!
Have been a visitor years. Always kind, friendly, helpful staff, plus, a clean and comfortable facility.
Luke is an incredibly knowledgeable and experienced sales man I explain what I’m looking for and it’s pulled up and ready to go for the test drive when I arrive
Absolutely wonderful every time! Brad is always outstanding! Mark also went out of his way!
Luke Klingson is the reason we keep coming back to Burnsville VW.
This is our fourth vehicle from Luke, and we just picked up a 2026 Jetta SEL to replace our lease. We started talking with him back in late July, and honestly, we weren't thrilled with the VW lineup at first. Not being able to get a heated steering wheel on a Tiguan below the R-Line Turbo was a real letdown for us, and we said so.
A lot of salespeople would have gotten defensive or started calling every other day. Luke did neither. He heard us out, understood ... Read More DealerRater - Aug 31, 2026
Great product and great experience. Luke has 15+ years experience and really knows his stuff. Would suggest to anyone to ask for Luke! 🙂👍
This dealership has an amazing team to work with. Very accommodating. Even and Alex were very knowledgeable and helped me find the perfect car. This is my second car purchased there and I will be back.
I’ve always had excellent experiences with Burnsville Volkswagen. Nice facility, professional staff and well organized operation.
I worked with Michael Anderson at Burnsville VW. I am happy with how I was treated and with the easy process of buying there.
I had my first service appointment for oil change. Everyone was friendly and treated me well! I’ll be back. Brad was my service advisor and was thorough and quick!
Max, the representative, was very courteous and helpful. He assisted me quickly and made sure my needs were properly addressed.
Couldn’t have had a better experience working with Evan and Dylan at Burnsville Volkswagen! They will build a personal connection with you before focusing on making the sale, they deserve all the praise they get!
I had an excellent experience at the dealership, thanks to Luke! From the moment I arrived, the process was easy and pressure-free. Luke was incredibly knowledgeable about the SUVs and had a great selection ready for me to look at and test drive. He listened to my preferences regarding price and mileage, ensuring I found the perfect fit. I highly recommend visiting this dealership and working with Luke if you’re in the market for a vehicle!
Always prompt service provided. Have worked with Brad many years. Very helpful and informative with issues and how to resolve them.
Was told my oil change would be about an hour and it was an hour and 45 minutes with no communication about what was going on
Very helpful knowledgeable service staff. Answered all of my questions prior to the work being performed.
Luke was awesome to work with when leasing I believe my 7th or 8th Tiguan! He is very knowledgeable and answers phone and text messages very promptly! I enjoyed working with him and look forward to working with him in the future in the future! Thanks Luke!
Enoch and his associates were friendly, timely and helpful as they assisted me in navigating the buying process. I appreciated their professional support.
Luke was excellent to work with from start to finish, great communication throughout the entire sale. This is my second vehicle with Burnsville Volkswagen and have always a good experience with the sales team!
I was able to get in for an appointment quickly, the actual repairs took little time and the staff was great!
We have worked with Burnsville VW for years. They are consistently great in the service dept. Brad has advised us for multiple visits and always has been honest and helpful.
Very professional, willing to work with you Not over promising sales manager friendly and worked with us to seal the deal , they also have perks such as gas discount cards And a agreement with Costco on pricing and Parts and accessories. Overall a good dealership.
My service was for a simple software update. I received the email and contacted Max at the service department for an appointment. He got me in the same day and was in and out quickly. Burnsville VW has a reputation for an outstanding service department. They lived up to their reputation. Thanks Max for a positive experience.
Friendly and efficient, great communication through the process. Great waiting area to wait. Thank you !
Great service and great team! I was very satisfied with my experience at the dealership!
Alex made it easy to make a purchase, his knowledge and his help with financial numbers were really helpful. I would and will recommend him to family and friends.
The best compliment I can give is that I trust this dealership. We have purchased multiple vehicles from them because of this trust. I have had that same trust with service for our vehicles. I like the give it to me straight attitude. The cars are great but the trust is what keeps me coming back!
Super efficient buying process and very professional setting. This was our 2nd vehicle in a row purchased here.
I bought my 2010 VW Golf from them in 2013 when I was a young single adult. Thirteen years, a child and 200+ thousand miles on my Golf later it was time to join the SUV parent ranks. The process was painless back in 2013 and very much the same in 2026. I even forgot an important item my daughter made me in my trade-in, reached out to Alex about it and he went above and beyond to get that item back to me. I don't think I'll ever deal any dealership that is not in the Luther family.
This place was great! Luke helped me get the car I wanted with financing A+
I brought my VW Passat in for 50k service. Friendly representative Davis was very forthright and honest. Appreciate the service. They had me in and out in no time on a busy Friday .. would recommend!
I came in without an appointment but they got me in right away. My car was fixed within an hour with a cost less than I expected. Everyone was helpful and friendly.
I worked with Alex & Cameron. They both were so was so helpful! I appreciated how relatable they were which made a stressful process easy for me.
Cameron was so helpful! I appreciated how relatable he was and made a stressful process easy for me.
The entire team at Luther Burnsville is very professional and engaging to ensure you have a great buying experience. I have purchased a number of vehicles during my lifetime and must say this was one of the most pleasurable. Kudo’s to my salesperson Alex Rios, would recommend you request his service in assisting you in purchasing a new vehicle.
Luke was very helpful and attentive since the first contact prior to purchasing a car. He was very knowledgeable about the two options I was looking at.
Great overall service, always available whether on call or in person. They do everything in a timely manner and continue to keep you in the loop throughout the entire experience.
Nice people and care about you as the customer and that your vehicle is taken care of
The Service Department at Burnsville VW is the best in town! These people understand customer service and strive to always do the right thing.
Knowledgeable, quick service, friendly, no complaints with the service I received while purchasing my new vehicle.
Luke has helped me with my past two leases and I couldn’t be happier! His communication is top notch, and I truly felt he took care of me. Will absolutely recommend him and lease from him again.
Bradley was so helpful at the dealership! He was very personable and provided me with details on a car I was interested in, as well as some options that I might similarly like. On top of that, he also provided his own opinion, while also giving me room to make my own decisions first, which I valued a lot. The whole team worked hard to give me what I needed to leave day-of with a beautiful new car. I would shop here again and definitely ask for Bradley!
After driving many vehicles, we determined that for our next vehicle we wanted to purchase a 2026 Tiguan 2.0T SEL R-Line Turbo, and we had a specific exterior and interior color palate we wanted. We searched VW dealers on-line and left messages outlining precisely what we were looking for. Evan Barrett at Luther Burnsville VW was simply outstanding to work with. He reached out when the car we were looking for became available on their lot, and worked with his team to get the pricing "right" for us We followed up to close the purchase with Cameron Schmandt who ... Read More DealerRater - Jul 20, 2026
Dealership was great - all contacts were really friendly! Clean and nice facilities. I would recommend.
I love VW in Burnsville! I have used this dealership for service since I bought my car almost 4 years ago. Communication is excellent, prices are reasonable, and staff are very friendly and knowledgeable.
Large selection of used low mileage vehicles. Easy buying process. Great warranties. Our salesperson, Vlad, was excellent.
I appreciated the friendly, honest service provided the moment I pulled into the service bay to the moment I left including text updates and the bright waiting area
I just have to smile about how the world has changed. Though not everybody trust the dealership for good pricing though they do expect quality work there. It should be appreciated when someone has to write out a check for $1500 at your establishment. But then amongst the paperwork in one little Line item it says we’d like to do another $2000 work and replace a water pump. There’s no discussion about how someone comes up with $3500 in two days or a discussion on potential warranties on water pumps on 2021 Tiguans or just a little sympathetic handholding however it’s 2026. ... Read More DealerRater - Jul 17, 2026
Very friendly service informative on what was transpiring knowledgeable and caring , polite , outgoing , clean shop
The dealership is very easy to schedule service. The waiting area is comfortable. The service is done in a timely manner
Pleased with the communication, cleanliness and attentiveness. Cole made sure we were taken care of and was courteous after I inquired why we had automotive fluids on our garage floor. Max finalized the repair work and kept in touch during a trying time with the warranty provider. While the vehicle is slightly above average, the dealership service department has been way above average.
Easy scheduling, easy in, easy out, Done earlier than expected with friendly service. Love seeing video of the tech’s inspection with his real time comments.
Great Service, friendly staff! Highly recommend The Burnsville Volkswagon location. Would definitely go back again.
Luke was such a great support as we purchased a replacement vehicle post-accident. He is knowledgeable, extremely reliable, and very patient, not pushy. Highly recommend!
Very clean, friendly technicians. They were able to get our vehicle in quickly for a check engine light repair. Good communication and they explained the problem well with a video overview sent to my phone. Will be doing service here with our other vehicles.
Michael was phenomenal! This was my first time buying a car by myself and he made me feel heard and understood. He has a calm relaxing demeanor that immediately helped me feel comfortable. He did not try and pressure me into anything and he was punctual. I left with my new car in just over an hour and am so happy with my decision. My Aunt Terri was really fun to work with and Cameron helped me with financing my vehicle and was very patient. Going to a dealership was daunting and something I dreaded for years but this was ... Read More DealerRater - Jul 2, 2026
I came in for my 6 month tune up on my new car. They accidentally shattered my windshield causing me to need a loaner and to come back days later. Only for my oil to not have been changed(light has since come on), recalls were not completed, and i didn’t make it home from the dealer before one of my tire lights came on. The experience left me with more issues than i entered with
There were several issues that came up while it was in for repairs. Sometimes it was a little bit frustrating as iproblems kept coming up. Having said that Brad kept his hands on the problems and worked to get them resolved. He went the extra mile to bring it to a resolution
Luther VW in Burnsville is great! Brad is great at scheduling timely appointments and explaining work and costs! Their shuttle service and drivers are nice.
I cant recommend VW Burnsville enough! I have worked with Luke and Tim multiple times, and every experience has been a 10/10. Luke always takes the time to understand what I'm looking for, presents great options, and patiently walks me through the features and differences so I can make the best decision. I never feel pressured or rushed. After unexpectedly having to replace a vehicle I truly appreciate how Tim amd Luke made the process as stress free.as possible. I appreciate how knowledgeable and personable they both are. Thanks again for another great car buying experience!!
Enoch was very patient, friendly, not pushy. We have talked about numerous vehicles over a course of weeks. When I finally came in. We looked at a slew of other vehicles until I settled on one I liked.
Burnsville Volkswagen has been a consistent service organization, Davis was also a great communicator. Davis clearly explained everything
Luke is incredibly knowledgeable, patient and responsive. If you ask a question, he will know the answer. We really appreciated his patience as we worked through our options over a few months, but when a decision was made, Luke was ready to move quickly. He is very responsive on all communication platforms. We would HIGHLY recommend Luke to anyone looking for a VW.
Brad provided excellent service. He is very pleasant to talk to and very knowledgeable about his work.
I worked with Michael Anderson at Burnsville VW. I am happy with how I was treated and with the easy process of buying there. I purchased a used vehicle and was presented with the carfax-nothing hidden with these folks. The manager spoke with me and wasn’t some mysterious person behind closed doors. Finance was a breeze and I got a great rate with no markup. I spent 5 years selling cars and I’m happy to see all the positive changes that benefit customers, sales people, and businesses—it’s more fair and transparent all around!
Everyone is helpful, respectful and courteous. Excellent communication and customer service. I’ve recommended Burnsville Volkswagen to numerous people.
I have been going go Luther Burnsville Volkswagen for the past ten years and have always had great service
Luke was super helpful and patient as I had a hard time deciding which car to go with. After we drove a few I had picked out online he showed us a Jetta that was around the same price and style. It ended up being a great fit. Thanks, Luke!
Need a car? Ask for Luke Klingson! Luke was incredible to work with--he was friendly, informative, and helped guide me toward the perfect fit for my wants, needs, and budget. Cameron Schmandt in finance was excellent as well, ensuring I'm able to protect my new car for years to come at a super reasonable cost. Everyone I interacted with was great, and I'd highly recommend this dealership to everyone looking for a new Volkswagen or a quality pre-owned car!
Every friendly and no pressure. The salesman was more than accommodating when it came to showing us the different trims and colors. More than fair with are trade value. Highly recommend working with Luther VW Burnsville.
I didn’t make an appointment for most recent visit to the service department at Luther VW in Burnsville, but they were able to fit me in to repair my tire, which was great. I had to wait an hour, which was exactly as estimated. The cost came in just under the original estimate and was extremely fair, which was very much appreciated! They ran my car through the wash so it left cleaner than it came in which was a nice touch. The service advisor as well as the employee who helped finalize my transaction at the end were ... Read More DealerRater - Jun 22, 2026
Purchased a pre-owned 2016 VW Tiguan from Luther Burnsville Volkswagen and the process was effortless! Michael Semahge was awesome - highly attentive and zero pressure. They even detailed the car while we did paperwork. Highly recommend Michael and the team for a stress-free experience.
My recent experience with the Service Department was exceptional. Advisor Davis Bisping provided expert guidance regarding a tire repair, which I learned can have significant implications for vehicles with AWD and lane guidance technology. Davis's communications were clear, comprehensive and timely. The work was started prior to the scheduled time and completed quickly as well. The pricing was lower than I found at tire repair specialty shops.
I cannot give enough praise for Burnsville VW and the staff I encountered throughout my experience! Luke and Evan were top notch and went out of their way to ensure I could get the vehicle I was wanting even if it meant the other person may get the sale due to vacations. They even responded to me and answered my questions on their day off and sent me videos of things I had asked about regarding the vehicle! There was zero pressure and all positive interactions! I 💯 would buy a vehicle from them again!
Sales team provided weekly updates of when new vehicle would arrive. Process of financing & finalizing the purchase was incredibly efficient.
Anytime I need to service my vehicle I know I can trust Luther Burnsville Volkswagen and of course Max!
Brad was wonderful to work with! He was nice, knowledgeable, and willing to answer all of our questions. We loved our experience during the car buying process with Brad, and we love our new car too! Thanks Brad!
Just made our 5th purchase with Luke and customer service was second-to-none, as always. Straight forward, no pressure, and a quick process. We’ll be back again!
I had a great experience working with Alex and the team at Burnsville VW for a trade-in. Alex was very responsive to all requests and I never felt pressured into making a decision. Highly recommend working with Alex!
Extremely pleased buying car from this dealership. Very friendly, responsive, transparent, no pressure tactics, everything very professional and clean, goes out of way to help. Special shout out to Michael Semahge, Alex Rios and Dylan Hutchins for making this my best car buying experience ever! I was out of state buyer and very paranoid about everything being clarified so I do not have any problems getting service in future in my region. They went above and beyond to answer every question I had and I am so grateful. Thanks again Alex for giving me ride to airport to drop of ... Read More DealerRater - Jun 6, 2026
Alex was a pleasure to work with. He was knowledgeable, courteous and very professional. He was able to make you feel welcome without any pressure. His attention to detail both during and after the sale was much appreciated. The dealership is lucky to have him in their employ.
Persistent in a nice way. Got answers for me. He made the experience easy and worked to get me what I wanted.
