Customer Testimonials
Alex was super helpful with the whole buying experience and stayed in touch the whole process as well, appreciate you and thanks so much!
Enoch Dablaka is the best car sales person I have ever worked with. Nice, responsive and not annoying at all through the whole process. Helped me get exactly what I wanted!
Alex was such a joy to work with! He was incredibly knowledgeable about the cars and genuinely cared about making sure we were happy. I never felt pressured, just supported throughout the process. He was so kind and made my first car-buying experience easy and enjoyable!
Nice service with the shuttle ride home when I found out the appointment would take longer than anticipated. Ian was great to work with. My issue is with making the appointment- impossible to schedule online because the service wasn’t offered on the drop down. I had to call and got AI which was an added waste of time. When I finally got a human to make my appointment I was quoted several hundred dollars under than what I was told when I showed up. A little awkward to say the least and the explanation was I had reached a ... Read More DealerRater - Nov 4, 2026
Most excellent service experience! Brad Knudson is very friendly and pleasant to work with. Very professional and knowledgeable. Explains thoroughly what to expect in servicing of my vehicle and associated costs. Communicates immediately after completion of the service.
I had a great experience at this dealership! Luke was friendly, knowledgeable, and helpful throughout the entire process. Everything went smoothly, and I never felt pressured. I truly appreciate the excellent customer service and would definitely recommend them to anyone looking for a vehicle!
I had a good experience at Luther Burnsville Volkswagen. The staff I interacted with were friendly, respectful, and helpful. The buying process was smooth, straightforward, and well organized. I would definitely consider buying from this dealership again.
Burnsville Volkswagon has been an absolute pleasure to work with for the last 22 years. From the knowledge of their salespeople to the expertise of their service crew, you absolutely CANNOT do better in the Twin Cities area.
The staff were very courteous and attentive to me as the customer. They listen to what I was looking for and assisted me and what I wanted.
I had such a great experience at Luther Burnsville Volkswagen! A friend referred me to Luke Klingson, and he was fantastic to work with. He took the time to show me the CPO vehicle I was interested in, walk me through the features, and show me other options that fit my budget and preferences. He is incredibly knowledgeable and not at all pushy; he answered questions I had about financing over text the next day and was just a pleasure to work with throughout the process.
Cameron was just as great to work with on the financing side. He explained ... Read More DealerRater - Oct 29, 2026
Amazing customer service and helped us along the entire process. Very knowledgeable and had our best interest in mind.
Great space, organized/clean. Very friendly/supportive group. Enoch was a great dealer to work with throughout entire process.
I brought my car in for a routine oil change. After an hour and a half I was notified my battery tested low - $485, air filter $65 and that my thermostat housing was leaking $1700. Told me they didn’t have time to do the thermostat but it needed to be done asap. I went home and started researching the fix, if it was any easier i may have went to attempt the repair myself. I saw some comments that VW actually extended the warranty on the thermostat/water pump. I called the dealership back that same day and was hung up ... Read More DealerRater - Oct 25, 2026
Awesome job these guys did, very informative, and service was quick. Thank you for the great work.
It's best customer service i eve seen , and well experience for job services and Quick time .
Brad and his staff were helpful in helping me maintain my vehicle is safe running order.
What an incredible buying experience. Front start to finish everyone was very nice and helpful. Luke really knows his stuff and Dylan was very knowledgeable and helpful in finance. Overall an awesome dealership. 2 thumbs up. 5 stars.
Could not ask for a better car buying experience ... Luke Klingson was GREAT and answered any questions I had and made a difference in my car buying experience.
Luke was very responsive and accomodating. Purchase process was very smooth and fast. I would definitely recommend Luther Burnsville Volkswagen to anyone interested in a great buying experience.
Good costumer service very friendly clean everywhere fast and efficient enjoyed the experience would recommend to anyone
Wonderful experience. All staff were great, welcoming and friendly. Great knowledge of the vehicles on their lot. Honest. Our salesperson Christopher Kaiser was the best! Highly recommend!
Appts made easily. Brad very courteous, listens to all requests and questions. Liked the way around video.
This was our second time purchasing a vehicle from Luke Klingson, and he gave us every reason to keep coming back! We recently bought a 2026 Volkswagen Tiguan SEL, and Luke went above and beyond to help us feel comfortable with such a big decision. I had plenty of questions along the way, and I really appreciated his patience and willingness to walk through everything with us. It means a lot to work with someone who makes you feel taken care of from start to finish. Thanks again, Luke—we love the Tiguan! If you’re in the market for a ... Read More DealerRater - Oct 9, 2026
The service department is super. Brad very friendly and caring. He makes me feel important every time I come in. I trust the information he gave me. My husband (Lee) glad I have someone I can trust. Thank you Brad for keeping me clam and not crazy. Brad you are the best !
Brad was great on the phone when I scheduled a service appointment. And Max was completely ready when I brought my VW in, was friendly and professional, and got me in and out in a very timely manner.
Drove down from Fargo to purchase my GLI. They made it worth my while, especially on the loan rate they secured for me. George was good to work with. Overall happy with my experience. Very happy with my GLI!
Mike was very helpful! We came in knowing what we wanted and he assisted us right away and kept everything moving along. Very appreciative!
Alex fue un chico muy Amable supo ayudarnos asta el final con nuetra conpra de nuestro Vehiculo muchas gracias por su apoyo lo volveria a recomendar con mi familia y amigos
Luther Burnsville Volkswagen is an outstanding dealership with a great service section staffed by dedicated perfessionals.
Christopher was super nice and helpful with the buying process for our pathfinder. He was great to work with.
Enoch was great to work with. Him and Dylan in finance got us in and out quickly and seamlessly! Would highly recommend Enoch for buying or leasing a vehicle!
Alex was very personable and the dealership was top tier, I would absolutely recommend this dealership.
Chris is AMAZING! Always goes above and beyond to make a deal happen! My family has purchased 4 cars from him and will again in the future. Can’t recommend him enough if you are in the market for a new Volkswagen.
I am now on my fourth vehicle with Burnsville Volkswagen, there’s something about German engineered cars that keeps me coming back and great people that are enthusiastic and passionate about the cars they sell. I recently reconnected with Luke Klingson I had previously purchased an Audi Q5 that I had for 10 years and it was time to retire her. To my surprise after doing an AI search Luke was still there! Something memorable from my purchase 10 years ago was when my Dad accompanied me to purchase the Q5 he told Luke we have a deal if you get me ... Read More DealerRater - Sep 24, 2026
I have purchased or leased 5 vehicles from Burnsville VW and have received excellent service and attention each time. I leased my last two vehicles with Chris as my sales rep — he is friendly, knowledgeable and provides amazing customer service! Highly recommend Burnsville VW!
I really appreciate the free drop off and delivery back to my home. Friendly staff.
Great dealership with great people. Everyone I have met has been empowered to put the customer needs first. This leads to everyone from service and sales going well beyond the bare minimum to find the best outcome for me. I love this place!
Keep me informed on my service.. The shuttle service was great driver were very friendly.
Great service. As always, Brad is amazing to work with. So helpful and has great customer skills. Thanks
We needed service of an engine light on our vacation travels, they quickly helped us get back on the road! The service department made time to repair our VW in a few hours, so we could get to our next destination.
Alex was phenomenal, he got me into the vehicle I was looking for and did it flawlessly. From getting me extra videos of the car which was great. To looking into the minor small concern I had while on the test drive. All around 15/10
Luke was a great sales man to work with. Made the my decision process stress free while deciding between a few options. Would highly recommend him to anyone!
Terrific service and follow up from both Ian, George, Brandon and the entire dealership team!
The car buying experience was amazing. Best experience ever buying a car. Vlad our sales man was incredible.
The team was very helpful and professional. The service was on time and professionally done. Over all I felt welcome and I appreciated the service the team provided for me as my first time. Well done job!
We recently purchased a new Tiguan from Luther Burnsville Volkswagen, and we couldn't have asked for a better Sales Consultant than Luke Klingson. Luke made the entire process swift, straightforward, and completely transparent from start to finish. Beyond providing exceptional service during the sale, he consistently checked in post-purchase to ensure we had everything we needed. I highly recommend Luther Burnsville VW, and we will definitely be seeking out Luke for our next vehicle purchase!
Very nice people. Help a lot and Very paishent. Professional and very good contacting with us. Great experience!
Have been a visitor years. Always kind, friendly, helpful staff, plus, a clean and comfortable facility.
Luke is an incredibly knowledgeable and experienced sales man I explain what I’m looking for and it’s pulled up and ready to go for the test drive when I arrive
Absolutely wonderful every time! Brad is always outstanding! Mark also went out of his way!
Luke Klingson is the reason we keep coming back to Burnsville VW.
This is our fourth vehicle from Luke, and we just picked up a 2026 Jetta SEL to replace our lease. We started talking with him back in late July, and honestly, we weren't thrilled with the VW lineup at first. Not being able to get a heated steering wheel on a Tiguan below the R-Line Turbo was a real letdown for us, and we said so.
A lot of salespeople would have gotten defensive or started calling every other day. Luke did neither. He heard us out, understood ... Read More DealerRater - Aug 31, 2026
Great product and great experience. Luke has 15+ years experience and really knows his stuff. Would suggest to anyone to ask for Luke! 🙂👍
This dealership has an amazing team to work with. Very accommodating. Even and Alex were very knowledgeable and helped me find the perfect car. This is my second car purchased there and I will be back.
I’ve always had excellent experiences with Burnsville Volkswagen. Nice facility, professional staff and well organized operation.
I worked with Michael Anderson at Burnsville VW. I am happy with how I was treated and with the easy process of buying there.
I had my first service appointment for oil change. Everyone was friendly and treated me well! I’ll be back. Brad was my service advisor and was thorough and quick!
Max, the representative, was very courteous and helpful. He assisted me quickly and made sure my needs were properly addressed.
Couldn’t have had a better experience working with Evan and Dylan at Burnsville Volkswagen! They will build a personal connection with you before focusing on making the sale, they deserve all the praise they get!
I had an excellent experience at the dealership, thanks to Luke! From the moment I arrived, the process was easy and pressure-free. Luke was incredibly knowledgeable about the SUVs and had a great selection ready for me to look at and test drive. He listened to my preferences regarding price and mileage, ensuring I found the perfect fit. I highly recommend visiting this dealership and working with Luke if you’re in the market for a vehicle!
Always prompt service provided. Have worked with Brad many years. Very helpful and informative with issues and how to resolve them.
Was told my oil change would be about an hour and it was an hour and 45 minutes with no communication about what was going on
Very helpful knowledgeable service staff. Answered all of my questions prior to the work being performed.
Luke was awesome to work with when leasing I believe my 7th or 8th Tiguan! He is very knowledgeable and answers phone and text messages very promptly! I enjoyed working with him and look forward to working with him in the future in the future! Thanks Luke!
Enoch and his associates were friendly, timely and helpful as they assisted me in navigating the buying process. I appreciated their professional support.
Luke was excellent to work with from start to finish, great communication throughout the entire sale. This is my second vehicle with Burnsville Volkswagen and have always a good experience with the sales team!
I was able to get in for an appointment quickly, the actual repairs took little time and the staff was great!
We have worked with Burnsville VW for years. They are consistently great in the service dept. Brad has advised us for multiple visits and always has been honest and helpful.
Very professional, willing to work with you Not over promising sales manager friendly and worked with us to seal the deal , they also have perks such as gas discount cards And a agreement with Costco on pricing and Parts and accessories. Overall a good dealership.
My service was for a simple software update. I received the email and contacted Max at the service department for an appointment. He got me in the same day and was in and out quickly. Burnsville VW has a reputation for an outstanding service department. They lived up to their reputation. Thanks Max for a positive experience.
Friendly and efficient, great communication through the process. Great waiting area to wait. Thank you !
Great service and great team! I was very satisfied with my experience at the dealership!
Alex made it easy to make a purchase, his knowledge and his help with financial numbers were really helpful. I would and will recommend him to family and friends.
The best compliment I can give is that I trust this dealership. We have purchased multiple vehicles from them because of this trust. I have had that same trust with service for our vehicles. I like the give it to me straight attitude. The cars are great but the trust is what keeps me coming back!
Super efficient buying process and very professional setting. This was our 2nd vehicle in a row purchased here.
I bought my 2010 VW Golf from them in 2013 when I was a young single adult. Thirteen years, a child and 200+ thousand miles on my Golf later it was time to join the SUV parent ranks. The process was painless back in 2013 and very much the same in 2026. I even forgot an important item my daughter made me in my trade-in, reached out to Alex about it and he went above and beyond to get that item back to me. I don't think I'll ever deal any dealership that is not in the Luther family.
This place was great! Luke helped me get the car I wanted with financing A+
I brought my VW Passat in for 50k service. Friendly representative Davis was very forthright and honest. Appreciate the service. They had me in and out in no time on a busy Friday .. would recommend!
I came in without an appointment but they got me in right away. My car was fixed within an hour with a cost less than I expected. Everyone was helpful and friendly.
I worked with Alex & Cameron. They both were so was so helpful! I appreciated how relatable they were which made a stressful process easy for me.
Cameron was so helpful! I appreciated how relatable he was and made a stressful process easy for me.
The entire team at Luther Burnsville is very professional and engaging to ensure you have a great buying experience. I have purchased a number of vehicles during my lifetime and must say this was one of the most pleasurable. Kudo’s to my salesperson Alex Rios, would recommend you request his service in assisting you in purchasing a new vehicle.
Luke was very helpful and attentive since the first contact prior to purchasing a car. He was very knowledgeable about the two options I was looking at.
Great overall service, always available whether on call or in person. They do everything in a timely manner and continue to keep you in the loop throughout the entire experience.
Nice people and care about you as the customer and that your vehicle is taken care of
The Service Department at Burnsville VW is the best in town! These people understand customer service and strive to always do the right thing.
Knowledgeable, quick service, friendly, no complaints with the service I received while purchasing my new vehicle.
Luke has helped me with my past two leases and I couldn’t be happier! His communication is top notch, and I truly felt he took care of me. Will absolutely recommend him and lease from him again.
Bradley was so helpful at the dealership! He was very personable and provided me with details on a car I was interested in, as well as some options that I might similarly like. On top of that, he also provided his own opinion, while also giving me room to make my own decisions first, which I valued a lot. The whole team worked hard to give me what I needed to leave day-of with a beautiful new car. I would shop here again and definitely ask for Bradley!
After driving many vehicles, we determined that for our next vehicle we wanted to purchase a 2026 Tiguan 2.0T SEL R-Line Turbo, and we had a specific exterior and interior color palate we wanted. We searched VW dealers on-line and left messages outlining precisely what we were looking for. Evan Barrett at Luther Burnsville VW was simply outstanding to work with. He reached out when the car we were looking for became available on their lot, and worked with his team to get the pricing "right" for us We followed up to close the purchase with Cameron Schmandt who ... Read More DealerRater - Jul 20, 2026
Dealership was great - all contacts were really friendly! Clean and nice facilities. I would recommend.
I love VW in Burnsville! I have used this dealership for service since I bought my car almost 4 years ago. Communication is excellent, prices are reasonable, and staff are very friendly and knowledgeable.
Large selection of used low mileage vehicles. Easy buying process. Great warranties. Our salesperson, Vlad, was excellent.
I appreciated the friendly, honest service provided the moment I pulled into the service bay to the moment I left including text updates and the bright waiting area
I just have to smile about how the world has changed. Though not everybody trust the dealership for good pricing though they do expect quality work there. It should be appreciated when someone has to write out a check for $1500 at your establishment. But then amongst the paperwork in one little Line item it says we’d like to do another $2000 work and replace a water pump. There’s no discussion about how someone comes up with $3500 in two days or a discussion on potential warranties on water pumps on 2021 Tiguans or just a little sympathetic handholding however it’s 2026. ... Read More DealerRater - Jul 17, 2026
Very friendly service informative on what was transpiring knowledgeable and caring , polite , outgoing , clean shop
The dealership is very easy to schedule service. The waiting area is comfortable. The service is done in a timely manner
Pleased with the communication, cleanliness and attentiveness. Cole made sure we were taken care of and was courteous after I inquired why we had automotive fluids on our garage floor. Max finalized the repair work and kept in touch during a trying time with the warranty provider. While the vehicle is slightly above average, the dealership service department has been way above average.
Easy scheduling, easy in, easy out, Done earlier than expected with friendly service. Love seeing video of the tech’s inspection with his real time comments.
Great Service, friendly staff! Highly recommend The Burnsville Volkswagon location. Would definitely go back again.
Luke was such a great support as we purchased a replacement vehicle post-accident. He is knowledgeable, extremely reliable, and very patient, not pushy. Highly recommend!
